Customer Needs, Wants & Requirements Analysis: Automotive Exterior Rearview Mirror (3D eBook)

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Title: Customer Needs, Wants & Requirements Analysis: Automotive Exterior Rearview Mirror Quality, Product / Process Design Challenges & Specifications with Bentley, BMW, Cadillac, DaimlerChrysler, Ford, Ferrari, GM, Honda, Jaguar, Mercedes, Mitsubishi, Nissan, Rolls-Royce, Toyota, Volvo, and Other Technical Examples (3D eBook)
Author(s) / Editor: By Professor Paul G. Ranky, PhD, NJIT, USA
Description: Level: Aimed at undergraduate and graduate engineering, IT, computing and management students and professional engineers and managers in industry. Several sections and cases could be ideal for high school students and technicians learning/ exploring product disassembly, and in general, user requirements analysis principles, and related technology.

Industrial Sponsors/ Contributors include Bentley, BMW, Cadillac, DaimlerChrysler, Ford, Ferrari, GM, Honda, Jaguar, Mercedes, Mitsubishi, Nissan, Rolls-Royce, Toyota, Volvo Motor Cars, and others. Many thanks for their support.

Contents: This publication, tested on many undergraduate and graduate students and professionals in the USA and in the UK, is an excellent introduction to customer requirements analysis. It discusses the basic methods, tools and technologies with several industrial and research case studies discussed and demonstrated by industry experts in 3D. The over 500 interactive screens include over 40 digital videos and highly interactive 3DVR objects, covering: Introduction to requirements & needs analysis; The QFD (Quality Function Deployment) and the CORA method (Component-oriented Requirements Analysis). A detailed case study, covering automotive exterior rear mirror customer needs, wants and requirements, using 2D video-clips, 2D images, and interactive 3DVR (3D virtual reality) objects; A discussion on how to evaluate requirements analysis results, and then turn them into quality, and product / process design specifications; A fully documented electronic user manual of the open-source CORA spreadsheet tool; Case-based learning and marketing methods; Major Review Questions & Problems; References & Further Reading; Case documentation guidelines; Useful spreadsheet templates for educators and students; A Major Glossary of Terms; Customizable, open-source MS-Excel Tools & Templates to perform your own calculations.

System Requirements: Multimedia Mac, PC or Linux. Use a 300 MHz CPU or faster, and 16 bit, 800 x 600 dpi, or better screen resolution. Runs off-line and/ or on-line the web using a web-browser and QuickTime ver. 5 or later available FREE from: http://www.apple.com/quicktime/download and MS-Excel, or compatible software to run the spreadsheet templates.

This product is available in the formats below:

yers are available in the USA DVD players are available
3f DVD players are available
Full Color Printed Book and 3D eBook CD-combo

ISBN Code: 1-872631-67-3-90001

Price: USD $ 139.95 + S&H

Interactive 3D eBook on CD-ROM

ISBN Code: 1-872631-67-3

Sample 3D eBook screen-print

Price: USD $ 99.95 + S&H

Server-based License

This publication, in ALL listed formats, can run from your, or our server. Contact CIMware USA to discuss and purchase a server-based license.

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